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Frequent Asked Questions

You have questions, we have answers.

How does SellerFly work?


We provide you with a detailed directory of wholesalers, drop shippers, liquidators and manufacturers to use for business purposes.


Do I need a business or a license to join?


No. Everyone is welcome to join and sell no matter who you are or what you do.


What if I’m not located in the United States?


No problem! We have suppliers in North America, Australia, Asia, and Europe. Most ship worldwide.


Do any of the suppliers offer drop shipping?


Yes, we do provide a large selection of suppliers who offer drop shipping.


Can I get a pricing list?


There are thousands of products available from our database of suppliers and a complete list is not available. Please view our social media pages for a highlight of popular products and prices.


Can I buy products on this website?


Not at the moment. Our focus is to help you build a quality business with supplier information and research. You can only purchase products directly from the supplier.


How do I view the Member Only content?


You can view all Member content by clicking the drop down on the top right to access all Member Pages. You must first be logged into your account. You can do so using the 'Login' button.

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Can I change the password or email address on my account?


Yes, click on the "Profile Settings" link on the left-hand side of the Directory page. You will then be directed to a user details screen where you can make changes to your account.


My login is not working, what should I do?


Please contact Customer Support immediately and we will resolve any login issues.


Do you offer refunds?


Because you're purchasing an informational product, we cannot refund membership costs that have already been paid.


How do I cancel my membership?


Log into your account and click this link to be directed to the Subscription Management page. Please contact Customer Support if you need assistance cancelling or have any questions.

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Do you share or sell customer information?


We do not share your personal information with any of our affiliates or partners. Your information is only used if a problem arises related to your account.


How do I know the information I enter is secure?


The SellerFly website is encoded with an SSL 256-bit Secure Sockets Layer encryption protecting customer information from outside sources and hackers.

 

 

 

Still have questions? Contact Customer Support here.

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